E-learning ITIL® 4 Foundation

Optimize your IT department with ITIL 4 Foundation | Online Tutorial

In just a few months you will learn, at your own pace, to apply the ITIL 4 principles, roles and processes. This is efficiently and practically possible with the Lagant Online Self-study. With this online training you can immediately get started in practice. Your IT services are taken to the next level with the help of new technologies and ITIL Best Practices.

Prerequisites and study load:

This tutorial does not require any special prior knowledge. It helps if you already have some knowledge of automation and the provision of services. In addition to completing the self-study, which takes approximately 16 hours, a time investment of between 6 and 12 hours must be counted for the preparation for the exam.

This ITIL 4 Foundation | Online Self-study at HBO level is suitable for anyone active in the IT industry and online services. For anyone interested in the latest ITIL processes and its best practices. Various Business Managers, Business Process Owners and System Integrators have already preceded you. We also train entire departments. If you are interested in this, please do not hesitate to contact us for a tailor-made process!

After this ITIL 4 Foundation | Online Self-study you have a framework of processes and concrete tools to set up and manage your IT organization. ITIL 4® gives an (IT) organization opportunities and possibilities to perfectly attune IT services to the needs of and the possibilities within the business processes.

After following this training you will be able to:

• make your team and organization enthusiastic about ITIL 4;
• apply the ITIL 4 strategy to improve your IT organization;
• implement the ITIL 4 processes in your organization with a solid plan of action;
• to pass the ITIL Foundation exam.

During this online training you have the opportunity to practice unlimited final exam questions with our ExamTrainer®.

As an option, on all our online self-studies we offer the possibility to use an experienced trainer / coach who will guide you personally. This experienced trainer can discuss the theory with you and indicate how it is used in practice. You can also discuss any uncertainties about the material. Contact with a trainer is exclusively online or by telephone, 3 hours is reserved for this. The trainer will indicate after each contact how much of this time remains.

We offer you a guarantee that you will pass the exam. If you unexpectedly do not pass after the first attempt, Lagant will order a new voucher free of charge. In addition, you are eligible for 1 hour of free (extra) personal guidance from a Lagant trainer to answer possible questions and prepare you for your re-exam. But we do expect something from you for this, to be eligible for this, these conditions apply:

Exam guarantee conditions:

• You must have achieved all objectives (100%) in the memo trainer of the Lagant tutorial or the ExamTrainer®. Where you must have answered at least 50 questions;
• You must take the exam within 2 (two) weeks after the last practice in the ExamTrainer® or memo trainer of the Lagant self-study;
• We provide a maximum of 1 (one) (extra) exam voucher per candidate per exam;
• We provide a maximum of 1 (one) hour of extra personal guidance per candidate per exam;
• Lagant is not responsible for the technique or technical failure of the exam environment and / or internet connection for remote exams.

What should you do if you failed the exam?
If you have not passed the exam, you can make a print screen of your exam result. You mail this to [email protected]. If you meet all the conditions, Lagant will send you a new exam voucher and we will contact you to schedule the hour of extra personal guidance. If you have any questions, please contact the Planning department on telephone number 0413 224 106.