It does not start with the general concepts of ITIL4, but with the application of good practices, the so-called "practices."
One of the areas where ITIL4 provides significant value is Change Enablement. Here everything revolves around managing changes in the IT environment. It may sound like a control process, and it is, but the goal is not only to control changes, but above all to implement as many successful changes as possible.
Daily operational tools provide the most value here. Consider managing your service desk, managing incidents after a disruption, and searching for the underlying incidents, the so-called structural causes. This is essential to ensure structural reliability and availability.
Traditionally, change management was often viewed as a control process to minimize risks to reliability and availability. But if you look deeper, you see that many problems arise from changes. It almost seems like a paradox, doesn't it? The change manager ensures that the incident manager has work.
But what if we reverse the approach to change management? Change Enablement is based on a different objective: rolling out as many successful changes as possible. How do we do that? By standardizing, by making changes smaller, and by rolling out more often.
Downsizing means shorter lead times, more testing moments and faster identification of errors. This makes it easier to identify the causes of problems because you don't have to dig through as many large chunks of code.
The result of this approach is that even small changes can yield significant improvements. Rolling out changes will be routine instead of a drama.
The result? An IT environment that is flexible and agile, ready to quickly respond to changing needs and challenges.
So, if you want to maximize the value of ITIL4, don't just focus on the concepts, but dive deeper into the good practices. Change Enablement is just one example of how ITIL4 can deliver concrete value in your IT service management.
At Lagant we understand the importance of using ITIL4 and good practices such as Change Enablement. Our training and consulting are designed to help organizations implement these approaches effectively.
You can get one right away ITIL 4 Foundation books on: https://lagant.nl/bestellen/training/training-itil4-foundation/ There are various start dates throughout the year.
Or look ahead ITIL4 Foundation e-learning on: https://lagant.nl/bestellen/zelfstudie/e-learning-itil4-foundation/
If you need help determining the best project management method for your company, then request a facilitated workshop.
At Lagant we have a wide range of e-learning and project management training courses. With over 30 years of experience in project management training, coaching and consultancy, Lagant offers a comprehensive range of solutions for both individuals and organizations.
Lagant's professionals, known for their passion and craftsmanship, act as change guides. Our goal is to transfer knowledge, skills and craftsmanship, so that clients can save themselves in the long term and grow in their project management skills.
In addition to classroom or in-company Lean and Six Sigma training, we also have a complete range available trainings en e-learning for example Agile PM en PRINCE2®.
Feel free to contact us if you have any questions about project management: we are happy to help you or your company on your way.
Lagant Management Consultants BV
[email protected]
+31 (0)41 3224 106
It does not start with the general concepts of ITIL4, but with the application of good practices, the so-called "practices."
One of the areas where ITIL4 provides significant value is Change Enablement. Here everything revolves around managing changes in the IT environment. It may sound like a control process, and it is, but the goal is not only to control changes, but above all to implement as many successful changes as possible.
Daily operational tools provide the most value here. Consider managing your service desk, managing incidents after a disruption, and searching for the underlying incidents, the so-called structural causes. This is essential to ensure structural reliability and availability.
Traditionally, change management was often viewed as a control process to minimize risks to reliability and availability. But if you look deeper, you see that many problems arise from changes. It almost seems like a paradox, doesn't it? The change manager ensures that the incident manager has work.
But what if we reverse the approach to change management? Change Enablement is based on a different objective: rolling out as many successful changes as possible. How do we do that? By standardizing, by making changes smaller, and by rolling out more often.
Downsizing means shorter lead times, more testing moments and faster identification of errors. This makes it easier to identify the causes of problems because you don't have to dig through as many large chunks of code.
The result of this approach is that even small changes can yield significant improvements. Rolling out changes will be routine instead of a drama.
The result? An IT environment that is flexible and agile, ready to quickly respond to changing needs and challenges.
So, if you want to maximize the value of ITIL4, don't just focus on the concepts, but dive deeper into the good practices. Change Enablement is just one example of how ITIL4 can deliver concrete value in your IT service management.
At Lagant we understand the importance of using ITIL4 and good practices such as Change Enablement. Our training and consulting are designed to help organizations implement these approaches effectively.
You can get one right away ITIL 4 Foundation books on: https://lagant.nl/bestellen/training/training-itil4-foundation/ There are various start dates throughout the year.
Or look ahead ITIL4 Foundation e-learning on: https://lagant.nl/bestellen/zelfstudie/e-learning-itil4-foundation/
If you need help determining the best project management method for your company, then request a facilitated workshop.
At Lagant we have a wide range of e-learning and project management training courses. With over 30 years of experience in project management training, coaching and consultancy, Lagant offers a comprehensive range of solutions for both individuals and organizations.
Lagant's professionals, known for their passion and craftsmanship, act as change guides. Our goal is to transfer knowledge, skills and craftsmanship, so that clients can save themselves in the long term and grow in their project management skills.
In addition to classroom or in-company Lean and Six Sigma training, we also have a complete range available trainings en e-learning for example Agile PM en PRINCE2®.
Feel free to contact us if you have any questions about project management: we are happy to help you or your company on your way.
Lagant Management Consultants BV
[email protected]
+31 (0)41 3224 106
It is our mission to help customers get their change ambitions to come true.
Our location in Amersfoort is located directly opposite the main entrance of the NS station and is therefore easily accessible by public transport.
If you come by car, it is best to park at the Q-Park P+R Barchman Wuytierslaan, approximately a 5-minute walk from our office.
