Implementing process innovations or improvements for the longer term is therefore in a high tension field. This tension field is often characterized by a 'hit and run' mentality, with the emphasis on direct patient care, which prevents smaller or larger improvements from getting off the ground. However, the importance of agility and stability is crucial to be successful in the long term and to contribute to manageable costs in the healthcare world.
The cause of this tension often lies in the natural (and justified) tendency of people to want to take immediate action when a problem arises. This immediate response is understandable and often necessary in many situations, but it represents a barrier to long-term innovation. To make real progress in the long term, it is essential to make time and priority for innovation and improvement. The leadership of healthcare organizations has to perform a complex and challenging balancing act. And yet this is necessary.
It is important not to want to implement large projects or big changes, but instead to focus on experimenting and improving step by step and energetically. This means creating an atmosphere and culture where small progress is made. Embracing small adjustments, celebrating successes, and looking for those few enthusiasts (early adaptors) to start this up, is crucial. The true art of leaders is to prioritize this within the complex world of healthcare and the enormous pressure to perform and to protect these “seedlings” so that they can grow to maturity.
At Lagant, we understand the importance of this balance between immediate care and long-term innovation. That is why, in addition to in-company training to certify you in project-based or agile working, we also offer interactive training and workshops that help healthcare professionals effectively navigate this tension. Our workshops focus on building support to generate energy and realize buy-in. Topics include vision development, facilitation skills, stakeholder management, customer journey mapping, and empathy mapping. We do this based on the philosophy of doing, doing together, doing it yourself, so that our clients will apply it themselves and find a successful balance between immediate action and long-term innovation.
Feel free to contact us if you have any questions about project management: we are happy to help you or your company on your way.
Lagant Management Consultants BV
ln.tnagal@ofni
